Hotel Reception Training Courses

D.V.S. Hotel Reception (english version) - Work-study program

  • 735 hours
  • Courses taught in English

Register now!
Learn how to
  • take reservations, process arrivals and departures
  • perform reception-related tasks in both computerized and non-computerized environments
  • perform tasks pertaining to small and large hotels
  • greet guests and ensure quality customer service
  • perform accounting and administrative tasks
  • apply basic techniques for selling products and services
  • work with specialized hotel software
Our strengths
  • realistic simulations in an authentic work environment to reinforce classroom training
  • work-study program enabling students to apply and enhance their skills in a hotel milieu
  • training given principally in English with some French where appropriate
  • personalized approach
  • training enhanced by access to labs and simulation classroom
Admission requirements
  • be at least 16 years of age by September 30 of the current school year
  • secondary IV English, Mathematics and French completed or the equivalent recognized by the Ministère de l’Éducation (we can help you obtained your equivalency).
Employment prospects

Bilingual receptionist in hotels, resorts, inns, retirement homes, and cruise ships


No tuition fees; low registration fee; additional cost for material; loans and bursaries available

For more information, contact us

418 654-0537, extension, 2852 or

« When I started, I didn’t know what a mouse was. I am proud of my accomplishments. Mutual aid is important at Eastern. I would have not benefited from that help in group teaching. »

— DORIS Dion